Privacy Policy
Hydronix respects your privacy and is committed to handling personal information responsibly.
Information we collect
When you contact Hydronix, request a quote, book a service or use our website, we may collect information such as your:
- name
- phone number
- email address
- suburb or service address
- details about your hydronic heating system
- information you provide through our contact forms, phone calls or emails
Our website may also collect basic technical information such as browser type, device information and website usage data through analytics or cookies.
How we use your information
We may use your information to:
- respond to enquiries
- provide quotes
- arrange and perform hydronic heating services
- contact you regarding appointments or work being carried out
- maintain business and service records
- improve our website and services
We do not sell your personal information.
Sharing information
We may share information with suppliers, contractors or service providers where reasonably necessary to provide our services or operate our business. We may also disclose information where required by law.
Website analytics and cookies
Our website may use cookies and analytics services to understand how visitors use the website and to improve its performance.
Keeping information secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access.
Access or correction
If you would like to access or correct personal information we hold about you, contact:
Hydronix
Email: adam@hydronixheating.com.au
Phone: 0413 452 452
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this website.
Hydronix
ABN 98 691 790 075
BPC Licence 112774